VOIP (Voice over Internet Protocol), often known as a business is a communication technology that allows you to make and receive calls over the Internet. The VocalTec firm, which intended to find a solution to the exorbitant cost of calls at the time, developed this current approach in 1995. As a result, the latter has developed an internet telephone that allows calls to be made using a microphone or speakers placed on old PCs. To do so, it has developed a method for compressing human speech into data and transmitting it over the Internet. Since then, both individuals and corporations have relied on this technology.
VOIP: How does it work
VOIP: What are the business benefits?
Today, many companies have understood the importance of VOIP telephony and are now integrating it into their structure.
Low telecommunication costs
Small firms and other entrepreneurs will be able to benefit from sophisticated tools at the same low cost as huge corporations, thanks to this cheap cost.
Better productivity
Installing VOIP in a company means allowing all employees to have an advanced tool. This will simplify the management of calls and contacts, which will make their job easier. In addition, this tool has the advantage of integrating perfectly with business tools, i.e. CRMs. This allows employees to save a huge amount of time.
Optimized flexibility
One of the great advantages of IP telephony is to increase mobility. Indeed, to take advantage of this technology, your employees only need a device and an internet connection. As a result, they can work anywhere and anytime. Thus, in the current context marked by the health crisis, integrating cloud telephony into your company will help you set up an effective teleworking system.
